I purchased an item from a seller on Facebook, and I used PayPal. My transaction was around $75 USD, but they charged me around $92. I filed a complaint through PayPal for the difference. Within 30 minutes, I got spooked, so I started looking into the seller and reading reviews, and I found several reviews mentioning that the product was not as described. I contacted the seller and told them I didn’t want the product and felt it was a scam, and asked them to cancel the order. This was well before it was shipped. They ignored my request, and issued the $15 refund anyway. I could look at the tracking information, and it had not been shipped, so I contacted them again. They sent the product from a warehouse in Italy, despite the fact the company is “based in Indiana, with a storefront in California.” The Facebook ads show that the beneficiary and creator of the ad is in China. Looks like another Chinese scam to me. I received the package, but I don’t want it. The videos show the product to be an LCD sign for your vehicle, and the videos show that it is pretty long…like maybe 15” or so. What I received is only 5” maybe, and not large enough to be viewed. So they misrepresented the product. But I told them to cancel the order before they even sent it. https://www.facebook.com/ads/library/?id=972737561150496 Here is the ad showing the product…what I received is about the size of a cellphone screen: https://youtu.be/Tt-Hd2ussRE?si=8oTzCtGnkgezUGZJ I am trying to file a dispute, but since they gave me a partial refund, PayPal will not allow me to file a dispute. It says that my dispute (the previous one) was settled “in my favor” so it won’t let me file a dispute for the rest. I don’t know if I need to use the Buyer Protection feature, but this company is completely fraudulent and needs to be shut down from PayPal. I want a refund. I don’t know how to send the product back because they won’t respond with actual information. They give me links for my purchase, but the pages are invalid. Here’s the tracking information. I don’t know who I’m dealing with. https://tracking-hub.com/?nums=2842403405908671127 And this is the link they provided in the “Contact Seller” button below: https://knowmail.quicksolve.vip/panel/expire [Removed]
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