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since ‎Jun-26-2024
Country: United States
Type: Personal
DKSFS
DKSFS Contributor
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Re: Unauthorized transaction dispute being denied?

by DKSFS Contributor in Security and Fraud
‎Jun-26-2024 05:34 PM
‎Jun-26-2024 05:34 PM
@Alepayp would love your input if you have ... View more

Re: Unauthorized transaction dispute being denied?

by DKSFS Contributor in Security and Fraud
‎Jun-26-2024 05:32 PM
1 Kudo
‎Jun-26-2024 05:32 PM
1 Kudo
I have the same @Baobei2004  issue!  But my problem is so much more! Someone setup their own bank account in my wallet for 3 months.  I just never noticed. And 3 days ago, they attempted to withdraw $9,000 but the system denied it.  Then proceeded to withdraw $9,900 and $4,500 at 230am, however, the system let the transaction go through!  I didn't notice the activity until the following day and I immediately called Paypal and reported it.  The transaction was started on 6/24 but not funded until 6/25 so I thought it could still be stopped.  The representative assured me that everything will be alright.  I check the next day and the case was closed!  Payments were made and finished!  So I called Paypal again, then escalated it to a supervisor, told the same story.  Speaking with supervisor, we discovered the scammer used a bank account number very close to mine, same email address except 1 letter, and a different phone #.  She also mentioned that the bank account that the scammer used my account to deposit was sitting in my Paypal wallet for 3 months!  This morning I received an email - We've completed our review of your unauthorized activity case, and we’ve determined there was no unauthorized use. You also previously appealed this case and it was denied. The appealed case ID is PP-R-XXZ-531733136. Based on our review, we found this transaction is consistent with your PayPal payment history. Based on our review, we found this transaction is consistent with your PayPal history. Broke my heart!  Scared! So I called Paypal representative again!  And escalated it to a supervisor.  She mentioned that the above was a system generated email reply.  This time she will escalate it so a real person will review and investigate.  I am praying that they will see that it was a scam.  Keeping my fingers crossed. ... View more
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