PayPal Community

After being brushed off by the agents using the messaging system, I was not very much inclined to give PayPal the benefit of the doubt.   However, I did just call them, and after refusing to be transferred to the messaging system was put through to a very helpful agent named Neera (spelling?).   She removed the two incorrect numbers and asked me to log out and in again to verify while we were on the call. All is well now for me. ... View more

I have three numbers - all listed as Primary. Documented processes don't work, and the chtbot just sends a FAQ and then offers to pass to a person. The person just repeatedly gives the FAQ and says I need to add a new number, ignoring the point about all numbers being primary and theat I now only have one number. The invalid phone number is in use by somebody else, so this is a security risk. I have had enough of this. After 21 years, it may be time to delete my PayPal account. I will see if any new suggestion come out in the next couple of days, and if not, PayPal is gone for me. ... View more