I have the same problem. I did try setting up the much-vaunted "Visa+Payname" on Paypal with no success; can't find anything in Wallet or in Payments about sending money to Venmo. However, I was able to set it up in Venmo fairly easily! But that didn't help; when I tried to send money to Venmo from PP, PP didn't "recognize the (visa+username) name." This bears out what brendanvan said about needing to do the Visa+ thing on both. But if I can't do it on PP? BTW, I'm on hold with PP as we speak, and, after 2 different customer service agents, neither of whom have even heard of Visa+payname, and one of whom thought she would know if I tried to send money to Venmo and failed (as described above) so actually had the gall to all but accuse me of lying(!), am waiting for a supervisor. I'm trying to run a business, a micro-business, but a business all the same, and this is our most successful year to date. Who has time for this? Besides which...it's a sunny day, here in L.A., and I'm not sure I want to spend another minute dealing with the (apparently) inept and uninformed people answering the phone at PayPal... 😎
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