I am having the same problem. I have asked for the information twice and have received the same "transaction history" document twice - even after asking specifically for the monthly statements. The latest response i got was this: "I totally understand you want this information, name; however, we can only provide you transaction which is in and out from your account. If you want statement showing the opening nad closing balance, I believe it was on your bank or card issuer. Because we can only process the transaction history or activities on your PayPal account. Feel free to reply whenever you're ready and we'll reply as soon as we can." I have responded by asking them to give me the option of downloading the statements myself - all it needs is for someone to put this on to my account and I can do it myself. Why is that so hard????????? I have taken screenshots for DWP/UC to show the difficulties I am having but time is running out now.
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