Update: I’m from Ukraine, and even the support of the worst services here works 100 times better than PayPal. A company representative contacted me, and after an hour of correspondence, here’s what I got: You will never be told why you were blocked because it might harm other users (feels like I’m asking them for nuclear codes). The blocking is done by a program, and then people review the information you’ve provided – that’s almost a direct quote. However, the blocking doesn’t depend on them. Who does it depend on? That’s classified information. Funds can only be withdrawn after 120 days. When I asked, "Can I create a new account? Will you block it too?" the response was, "You can try." Summing it all up, my verdict is as follows: If someone sends you money, there’s a chance you’ll be blocked. It doesn’t matter who – your mom, uncle, friend, spouse, client, buyer, or even if you’re withdrawing crypto. You can be blocked for any reason, and not even the user agreement mentions why. You’re just blocked. The company’s policy seems to be to send people far away (you know where) while activating "fridge mode" to the max. Everywhere are bots pretending to be humans and humans acting like bots. I’ll try to create a new account, deposit some money, and use it only to get 5% cashback on gas. If you have any other ideas, let me know, because I have no desire to use this platform. But in my case, 5% is about $400, and that’s not something I’d turn down.
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