I live in Germany and have been using Paypal for 10 years. I had the exactly same letter recently after my paypal acccount had negative balance 24.5 Euro for 1 month (April .04 up May 12). Now KSP (I believe they are puppet of paypal) told me I have to pay 95 Euro. Excellent, even Usury would charge so much for 300% loan interest. Indeed, I tried to add money for the negative balance many time, since i have a bank account linked. But, since there is negative balance, I can NOT add money from my linked bank. Also I tried to remove the bank account and re-link it, no success. Then I email the help center and they told me I Have to call the custom service. But it is mission impossible to successfully to find any1 to answer. I tried 10+ time, no success whatsoever. So I got the KSP collection letter today (12 May 2020). I wonder, is it even legal to collect 300% more money if some1 owns to paypal for just 1+ month. I have to consult the Germen Bar Association.
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