My question has been answered by going on this forum today. I received a PayPal Extras Platinum card in the mail that I had applied for. When I didn't see the apr I would be paying on purchases, I called the Customer Service toll-free number on the back of the card. After being routed through several menus, (7 - 10 minutes of my time), I was connected to Dan. I apologized for not being able to understand him; his accent was very thick. We went back and forth and finally I was able to understand his answer. I then went on line to send an email to explain why I was choosing not to activate this card. (NO appreciable customer service!!!). I was only given space for a simple one line sentence for an email. I was also given the option to call a non-toll free number, which I did. AGAIN I was routed thru several menus and was finally connected to Lindsey. She apologized, but was not able to give any difinitive answers. Something about the system.....She offered to transfer me to someone who could answer me. Then the menus started again.............................. Bottom line is I shredded the card. I'm glad I looked at this forum board today.Thank you to everyone for taking the time to document your unfavorable experiences.
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