PayPal Community

pj3641 · ‎Apr-25-2020

I ordered 5 Seresto cat collars from FLORIDA. Received 10 days later from CHINA!!! I CONTACTED BAyer, manufacturer of Seredto. They verified through looks of the tin cans and lot number and lack of trademark on the collars and lack of i d number on them that they are fake. Paypal refused to refund my money. They did not even send me the seller's response. I intend to report the seller to consumer protection. Probably will do no good. Now I see there are a number of these fraudulent sellers of this product. . Any suggestions?. It is the old addage, if it sounds too good to be true, it probably isn't.

pj3641 · ‎Jan-30-2011

This is the first time I have EVER had paypal put a :"HOLD": on funds. I do not understand. Is this a problem that they think it is not a leg buyer? Legit funds? They seem to ask if I have shipped. I was in the process of checking to print shipping label so I can mail tomorrow (Monday). I stopped and replied to paypal's questions that "No I have not yet shipped." I emailed the buyer to ask if they have a problem with the transaction and apologized for the situation that I have no control over.......or knowledge of what is going on. What is the seller to do? Do I ship? This is very confusion and I see no real information about what is going on with this situation. Thanks for any replies.

pj3641 · ‎Dec-29-2010

I am having this problem also. First I have shipped UPS in a long time and did not even know I had an account since I always took my package to Staples UPS counter. I signed up for a new UPS account. Got the message does not match paypal. Looks exactly the same to me...no abbreviations, deviations, et. I went into paypal profile and deleted the UPS account they showed for me. (First I tried to get into that on ups and they did not recognize it as valid). I then entered the new UPS info in paypal profile. Still does not work. Get error message same as detailed above. Guess I will take this package to Staples and hope that when I have another UPS shipment, this system works. I have spent 2 frustrating hours going in circles with e-bay\paypal\ups!!!?!??!??!?!?!?!?!?!??!?!?!?!?!?!?WSDGR!Q#rftjiaOIP gUES IT does not help to take it out on the keyboard!

pj3641 · ‎Dec-29-2010

I am having same problem. I did not know I had a UPS account no in paypal profile and created an account in UPS. It still will not let me purchase and print a shipping label. Says the information does not agree. It does and I have gone back and tried to reenter to be sure. When I found the prior account no for UPS in paypal, I tried entering that in ups and they do not recognize it. I deleted that in paypal and entered the new UPS account....still says info does not agree. When I look at what they have and what paypal has, they agree!@!!@!@ I have spent 2 hours trying to get this 1 label to print. Guess I will have to take the info to the UPS drop off at Staples and purchase the shipping label there. This should be a simple process! Do not understand why it is not. Do not understand why there is not a human available to help thru this.

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