PayPal Community

Dear users and PayPal team I won a case against a seller from China and PayPal said that I have to return the goods to China on my expense to get the refund and I've done. When tracking the parcel, I found that the delivery failed and they are waiting for the seller to collect it or arrange a redelivery from 20th July untill now otherwise they will return the parcel back to the UK. PayPal is not responding to my emails and I'm abroad now so cannot afford for an international call. What shall I do in this case?????? Can anyone of PayPal team deal with this issue please? waiting for your help. Soso ... View more

Hi I bought 2 items from 2 different sellers and both items were not as the pictures that the sellers were displaying, so I file disputes for them on papal that were escalated to claims later. I ask for full refund plus the return postage fees and provide some links to pictures that illustrate the significant differences between the sellers original advertising pictures and the items I received.   Is there any chance for this to happen? I mean Will I receive the full amount back plus the return postage fees?   Is there any chance that the sellers win the claims 😞  ?   Thanks in advance ... View more