PayPal Community

mjdn50 · ‎Sep-05-2018

And you are supposed to be a volunteer advisor...why even bother when you are much less than helpful and have nothing useful to say. If you can't be constructive and offer real solutions, you should just not. When someone is worried about their account and their financial well-being, your type of commenting is nothing but a hindrance.

mjdn50 · ‎Sep-03-2018

Thank you for the reply, I appreciate the information. I understand why they do what they do, but now over $200 of my money is unavailable to me for over two weeks while it sits in Internet limbo. But gee,thank your for your understanding. I was not looking for a stating the obvious reply, nor a reiteration of PayPal's ways

mjdn50 · ‎Sep-03-2018

Having minor heart attack! 1/ I unintentionally bounced a payment from my bank account to PayPal for Pay After Delivery. 2/ A day later I immediately transferred to my PayPal Balance. A few days after that they put my PP Balance in a negative. AND re-withdrew funds from my bank account...successfully. 3/ Both have been in PayPal Hell Dimension since Aug. 24th. 4/ Funds added to PayPal finally cleared today but because my balance was negative for the same amount it zeroed out. 5/ PP has in effect stolen MY money as the now have payment they withdrew from bank AND the deposit I made to my PP Balance. 6/ Tomorrow and the next two more payments will be coming out of my bank account for other purchases but will now bounce as well because they are sitting on over $200 of MY money. WTACTUALF? !?!? Emails, phone calls, no one seems to have the autonomy to change anything. Why even bother having a customer service department!!! Anyone else have same experience with PP sitting on money that does technically belong to them? When the next two payments bounce because of this, will PP cover the NSF fees for their own inability to do simple accounting, fact checking, and asking for documentation for proof of payments clearing?

mjdn50 · ‎Jun-03-2013

Hello, Want to let you know that this issue may be fixed for some, but not for myself. I recently ordered from Well.ca and the PAD was always available there until the beginning of the year. Just placed an order a couple of weeks ago and it was not a payment option. Regards, Marrilee

mjdn50 · ‎Mar-25-2013

OK everybody, this is the answer that I received from customer service regarding the seeming randomness of PAD: "From reviewing the account, the payment and the seller's preference, the internal system has selected the payment to be approved for Pay After Delivery. We use complex statistical models to identify transaction patterns. This is similar to the way many banks and credit card companies work on checking if the transaction is secure or not. Sellers have the flexibility on how they would like to receive payments for their order fulfillment to provide good service for their customers. Some of them doesn't accept these payment for apparent reason." I initially was told that it is the sellers choice to have PAD available, but I questioned that and received the above reply. So we should all keep track to see if this is true and report to PayPal if we find that their reasoning is not true.

mjdn50 · ‎Mar-23-2013

Precisely!!! Going through the entire purchase process to only find out that the option is not available is beyond frustrating! The thing is, the seller gets paid right away by PayPal! If a buyer has a proven record of the funds being available once the 21 days is up, then the the "pay after delivery option should come up automatically. I am quite determined to get a concise answer from PayPal on this issue, then I will post what I learn.

mjdn50 · ‎Mar-23-2013

I live in Canada as well and have the same issue with the "pay after delivery" option not always being a available. I had thought that perhaps that had to do with the sellers choice. However, yesterday I attempted to purchase on eBay and use the pay after delivery. Didn't show up! So I emailed PayPal. I have not received any sort of reply as yet, not even the automatic one. But then I tried it again later and the pay after...showed up! Today, I tried to make an eBay purchase and it was not there again! I have no idea what/who dictates this option, but I would like to know "the rules". I will post if I get an answer.

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