PayPal Community

Hi not sure if this is the correct topic section so feel free to move it!   Hello, I have some recent disputes on my account from people who have either disputed a payment against me on ebay or have had their accounts stolen or used without their permisson. As I sell on ebay, im 100% positve feedback and legit. I never scam and have never scammed anyone since i started. People with low feedback see to try to dispute payments against me for some reason. However this is my situation... Please read! As the items i sell on ebay are non physical goods, like xbox live membership codes and things like that, their is no offical tracking number or delivery. So when a buyer opens a dispute claiming he hasnt received the item, and then paypal ask me for a tracking number, what do i do as there isnt one as i send the item via email to the buyer. However I do have proof that I send the items as the buyers leave me positive feedback after i mark the item as dispatched and when they leave me positve feedback, surely that evidence that they have recived the item? This is my situation as in ALL on my 6 diputes, the items i sold to them were non physical delivery and sent via email so all i have is evidence of them leaving me positive green feedback which surely indicates that they have recieived the item which they purchashed? Even this happens on ebay when you buy like an ipod, once you get it in the post, and make sure its working ect, you then leave positive feedback, surely its the same thing for me once i send them the item and they get it via email and leave me positive feedback. The feedback i got for all 6 disputes the items were sent via email and i recieved all positve feedback from each person who purchased from me. What do I do to submit my case as I am stock alot of money now from people claim they didnt get items even though they submitted me positive feedback? Thanks.   Also sorry for the gramaer trying using a iphone pen as my screen has a crack 😞 ... View more

Hi not sure if this is in the correct catergy so please move to the correct one, thanks.   So ive reached my £1900 limit and i am being told to lift my limits.   To do this, I am being told to Submit Direct Debit Instruction. Now I have already linked by bank account and credit card as I did that small deposit thing. So this Deirect debit thing, what is it? What is it for?   I dont use my credit card to pay for stuff as I only use my paypal balance. I only use my paypal balance to buy things and I also use it to pay my ebay fees.   When i agree to this agreement, will paypal be taking money from my credit/debit card? What is this agreement for?   Secondly, im being told to identify yourself or your business type. Now im 20 years old, I sell as a hobby on ebay and I make like £40 max a week in profit. I have no business, dont work for anyone except the carphone warehouse in my town during the week haha, so which do I choose?   An individual refers to any physical person acting outside their business, trade or professionA sole trader What's this?A sole trader is a business owned and run by one individual where there is no legal distinction between the owner and the business. A sole trader may also use a business name other than his or her legal name.Any other type of business, not-for-profit organisation or government entity What's this?     I would really love some help, thanks. ... View more