Since it's a legitimate business I would be sure to report them to the Better Business Bureau and any other agencies regarding automobile consumer reports. You may even consider taking them to Small Claims Court (although they'll probably want to take it to a higher court and use their own company attorney), because you don't need a lawyer is Small Claims Court. Maybe even call your local TV station and report it to the news as a good consumer's story. Please don't let them get away with such rip-offs, at least you can prevent them from so callously cheating others for their selfish profit, and maybe even get back some of the money they owe you, for yourself.
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