Hi, I made 3 attempts to purchase a £125 coat from ASOS this weekend. Following the first 2 attempts I received an email soon after telling me that the item was out of stock, however the 3rd attempt was sucessful, and I now have my coat. However this morning I received a warning text from HSBC that my account was overdrawn. 3x £125 has been debited from my account. As you might expect I can see that there are 2x refunds coming my way, however I'm told that they won't be in my account until January. Is this right? I don't understand why I have to take the hit (allbeit temporarily) for 3x my initial order, especially on Xmas Eve! Luckily I was able to replenish my account using some savings, but surely I shouldn't have to do this? Is someone gleaning interest from my "floating" cash?? Thanks,
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