PayPal Community

Who was the ebay seller?? ... View more

Hello,   Wanted to go and provide an update, Pay Pal did indeed rule in my favor, Getting ready to back up the DVDs and send them back shortly. Wanted to say again thank you so much for all of your help, This whole resolution thing was a 1st for me so your advice helped out greatly. You were correct in saying contact Pay Pal though facebook, They were also super helpful and provided quick responses.    Just to share a quick story before I go, I started to look on ebay for other DVD sets that I could buy to replace the once I am sending back....I contacted 2 ebay users who are also selling the 4 DVD boxsets. I contacted them both as they have the option on their page to make an offer and my offer is the money I am getting back though this return. Both said they would accept my offer, I then respond back and ask if they can confirm that the DVDs are 100% and not bootleg sets and I share the experience I just had with them. The 1st user stopped responding to me all together once I mentioned bootleg sets and the 2nd ebay user sent this message back:   "I consider that a insult nowhere in our feedback does it say we sell bootleg anything so you find someone that you feel comfortable buying from your price is $399.95 and I confirm"   For him to have that kind of reaction when all I asked was that they confirm these are 100% authentic sets....and then raise the price by $200 just makes me shake my head. Who knew bootleg dvds were starting to be such a huge thing on ebay.    Thanks again for all the help. ... View more

Not a problem, I just made a post and sent a message in though facebook also. ... View more

My apologies...I Had understood what you had posted before. All Paypal let me do when it was just a dispute was type my side of the story, I had no options to upload any photos or I would have when I started the dispute 5 days ago. I have contatced customer services.   Thank You for you help and quick responses. This is my 1st time with this, I have never had an ebay issues before. ... View more

There was no place for me to upload any photos before it was a claim either. I did not see a spot. ... View more

Done - Where do I go to upload my photo evidence? I see no options for this. Thank You. ... View more

Dispute has been open for about a week now, No responce from the seller, What does PayPal Do in the case of a dispute and the seller does not repond??  ... View more

You got it, I have plenty of proof, Like I said, I am going to wait until USPS closes out the insurance claim before I do anything further since he is trying to turn me in for mail fraud.  ... View more

Sorry about the spelling above....Doing this on my phone and missed the spell checker,  ... View more

The only claim I cancelled....or have attempted to cancell is the insurance claim with USPS. Again, The items came damaged and broken, the DVD cases did, Probley because they were bootleg. I contaced the seller and he asked me to open an insurance claim with the post office and I did. However as the days passed I discorved on my own they were bootlegs and as of the last 2 days...(Tough to do on weekends, I will go in person tomorrow) to cancell that insurance claim because I did not want to risk receiving ANY money from USPS on bootleg items, I think that is illegal anyways.   Here is what he sent me:   "You're a real piece of work. You're a scammer and a liar who first claimed the items were damaged ( which is true and I have all the evidence to prove it ). Than when that scheme to get a refund was taking too long you tried to claim the items were bootleg ( and funny how you just happen to own the same exact dvds ) and wanted the factory to send you new ones. When that scheme didn't work you than tried to bully me into giving you a refund ( all the while still having an insurance claim open ). You will not get a refund from me because you opened an insurance claim, but since you are still trying to force the issue I am now taking all the info you sent me ( including the claim number ) to the USPS and inquiring about charging you with trying to commit mail fraud and insurance fraud so that you get something for nothing twice. And if you told the USPS that these are bootlegs ( which what I sold you was not ) just because it was taking too long ( as you also admitted to in your one email ) than I will also file fraud against you through Ebay and Paypal for making false statements and trying to get a double refund."   Also he does have pretty good feedback, But when looking at this bad feedback I saw this:   Recent ebay feedback for user from another ebay buyer had this to say one month ago: "Received counterfeit [single layer] DVDs. Seller refused to accept a return."   http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=michelle11177&myworld=true&items=25&iid=-1&de=off&which=negative&interval=365   I have photo proof and email proof from an excutive at Shout! Factory, Who makes the DVDs. Paypal has not asked for any photo proof yet, But I have sent these photos to the seller in ebay messages, ... View more