PayPal Community

Hi all again. I bought phone. Estimated delivery time is passed(15-25 business days). Stil yesterday tracing number had not been updated over 20 days and I opened case on paypal. But today on site of the merchant and  I can see that tracing number updated on Dec 12 2016. Here is what is written. 03-12-2016 16:24 The item is on transport to the country of destination   12-11-2016 17:10 The item is on transport to the country of destination 11-11-2016 01:25 The item is at the PostNL sorting center 03-11-2016 09:43 The item is pre-advised   So parcel is not lost as well. What should I do? wait or? Seller writes robotic answers. ... View more

Hi all. I bought something from gearbest. When  I was buying I chused shipping method where was written that item will be arrived within 10-25 business days. About tracing number, it is not being updated over 25 days, and seems it  is missing...... It semms to be , that gearbest does not have actual or latest estimated delivery date, and does not guarantee item arriving on time. Tell me please, what  timeline I should be aware of? What are you think I should do? I purchcased the item 30 days ago. ... View more