I received my PayPal Mastercard yesterday, and activated it. The card does work by itself as a credit card. However, I cannot use it with my PayPal account. I have called Paypal CS, who transferred me internally a few times before transferring me to Paypal Mastercard CS at Synchrony. Synchrony CS said they couldn't do anything because this is an internal Paypal problem, so now I don't know what to do. Here are the errors I receive when I try to add it/use it in a variety of ways: 1. I try to make it my default payment method when I log into paypal directly. I get this error message: 2. I try to add it as a new payment method when I log into paypal directly. I get this error message: 3. I try to add the card during checkout at a merchant (that accepts mastercard, and also accepts the card by itself): 3a. The card does not show up in my wallet during checkout, despite showing up in my wallet when I log into Paypal directly. Paypal customer support says they cannot see the card in my account. I cannot remove the card from my Paypal account, like I can my other cards. 4. I try to checkout at this same merchant as a Paypal guest (ie not logged into my PP account). 4a. I also tried both methods at a different merchant too, which did not work. Any help would be appreciated! Thank you
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