PayPal Community

Hi @Casualuser21, Thank you for your post and welcome to the Community Forum! I understand you want to receive a wire transfer. You can set up Direct Deposit, within the United States. I hope this helps further.  ... View more

Hi @Robert_HK, Thank you for your post and welcome to the Community Forum! I understand the urgency of wanting to access the money your father sent you. It sounds like the account has a request for documentation or an active limitation. If so, usually, the account will remain limited until we can complete this verification. I'm truly sorry for any inconvenience, but this is a process that is required by government regulation. I hope this article on what documents you can upload to confirm your identity, is helpful.  ... View more

Hi @Clarowl, Thank you for your post and welcome to the Community Forum! That is a great question. With PayPal, we offer multiple options on receiving payments. From what you described above, the PayPal.me options sounds like a great option. Here, you can learn what PayPal.Me is and how to get paid with PayPal.Me. I hope this is helpful and I wish you luck accepting payments for your banquet.  ... View more

Hi @JW2022, Thank you for your post and welcome to the Community Forum! I can understand your concern with security. A PayPal account email is how someone would request or send you money. I hope that clarifies any confusion. You have nothing to be worried about. For an extra layer of security, you may want to consider a 2FA. I hope this was helpful.  ... View more

Hi @AnastaciaM, Thank you for your post and welcome to the Community Forum! I am sorry to hear there was a problem with the shipping of a purchase and glad you received your refund. If you are experiencing difficulties when attempting to confirm a card, please try clearing your cache and cookies or try using a different internet browser to access your account. If you are attempting to log in through the mobile app, please try uninstalling and reinstalling the app to see if this helps to resolve the issue. If the error still occurs, you will need to contact us by phone. You can obtain the phone number for your region by clicking Help at the bottom of the PayPal website.  ... View more

Hi @CocoaLounge,   Thank you for your post and welcome to the Community Forum! Thank you for your feedback. We appreciate hearing from valued customers. I am sorry to hear you've ran into a few bad experiences. By giving us your feedback, you are helping us to understand what we do well, and what we need to focus on improving. We will be sure to pass this along to make sure that the correct set of eyes takes a look at this. I want to try and assist you the best we can here. It sounds like you are mentioning a promotion of some kind. PayPal regularly offers coupons and discount codes that we cover. This means the merchant's or seller's like yourself, receive the full amount of the transaction. If this is not the case, feel free to contact Customer Support by clicking 'Contact' at the bottom of any PayPal page for further assistance. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.    ... View more

Thank you for your post! I'm sorry to hear that you are encountering an error when trying to remove and add a bank account, to update the name. If you are experiencing difficulties when attempting to add a bank to your PayPal account, please try clearing your cache and cookies or try using a different internet browser to access your account. If you are attempting to log in through the mobile app, please try uninstalling and reinstalling the app to see if this helps to resolve the issue. Also, from what you described above, it sounds like we are trying to send you an SMS to verify the activity. This does need to be done to a mobile number. If the error still occurs, you will need to contact us by phone. You can obtain the phone number for your region by clicking Help at the bottom of the PayPal website.    ... View more

Hi @LkyMo,  Thank you for your post and welcome to the Community Forum! I am happy to assist you further. A PayPal balance can only be funded by your bank account. Here is how to add money from your bank account. I hope this helps further.  ... View more

Hi @niranjan1991, Thank you for your post and welcome to the Community Forum! I'm sorry to hear that you are encountering an error when trying to send a payment. If you are experiencing difficulties when attempting to make a payment, please try clearing your cache and cookies or try using a different internet browser to access your account. If you haven't already, I would recommend checking the card details and billing details. If the error still occurs, you may need to contact your card company and inquire about the decline. I hope this helps further.  ... View more