Locked out of my PayPal, not receiving the SMS activation code.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I stopped receiving the activation codes few months ago ever since someone tried to break in my account in April and since then I cannot enter as well. I have tried everything except calling the center which is the only thing I cannot do currently.
There has to be a way to enter the account, somehow either remove the phone number or switch it with an authenticator app.
Please help, I doubt I am the only one with this problem.
- Labels:
-
Login Issues
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Buyer address not showing in Managing Account Archives
- iNo longer have access to the phone number used for 2 factor authentication: cannot login in Managing Account Archives
- Using a single account for two business in Managing Account Archives
- Unable to close account. in Managing Account Archives
- Add secondary email difficulties in Managing Account Archives