Paypal Sends email many days after I have send money. Makes me crazy

bodomalo
Contributor
Contributor
Hi, Since this month paypal makes me crazy. I pay out money to our customers every month, and usually I receive an Email immediately -You have send money! But since October now this email is send with delays. First like 12 hours...now a delay of 5 days. Every time I get emails now "You have send money", and because I havent done anything I log in..and see, this email belongs to a transaction 5 days ago. Stop that stupid emaile paypal!!!
Login to Me Too
1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @bodomalo,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I am sorry to know that you haven't been receiving notifications of payments. Thank you for getting this to our attention! This is something that others have also reported and our Concerned team is investigating and trying to fix it as soon as possible. For this situation, you can contact PayPal Customer Support so that they can take down your account information specific and add it to the records so that our technicians can look into it and resolve the issue. Kindly do not hesitate to reach out to Customer Support by sending a DM on Twitter or Instagram or a PM on Facebook. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 

 

Regards,

Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.