Phone Number is not valid/please check your number again.

jimster7
Contributor
Contributor

I am facing an issue with PayPal regarding the Validation of the verification phone number page I have been using. This number has been linked to my PayPal account for a considerable period of time and it is a legitimate official T-Mobile number associated with my T-Mobile account. I want to emphasize that it is not a VoIP or masked number. I came across a post discussing a similar issue, but the reply seems to be from a PayPal Moderator, who I perceive as an Agent. Unfortunately, the response appears to be a generic one copied from the FAQs or Help Center. It's frustrating to see that. I am quite certain, about 96%, that I will receive a similar response. I sincerely hope that I am mistaken... On a side note, I tried using my mother's or father's mobile phone number on their devices (since their numbers are all linked to the same T-Mobile account), and it works perfectly without any hindrance in my progress... sighs. I feel utterly perplexed about what to do in this situation. (I know that someone out there might suggest getting a new number just to be a troll lol....)


There are no browser extensions or anything used while this issue is happening, it is a fresh newly installed browser and also tried doing this on my phone but nothing is working....🤦‍♂️ This is been happening for a long time but I just can't take it anymore and fed up with this. I called PayPal customer service twice or three times in the past about this issue just to see whether their answer(s) are somewhat similar on the times I called but it just sounds really an answer to just kinda drive me away or has a reply/answer that consists of vocabulary words to judge I wouldn't understand that takes a gamble to say that plus if their wrong, they'll put me on hold then transfer me to a new Agent, a loop that goes around in circles and have to repeat everything I just said to the previous Agent which I'm sure would frustrate ANYONE...(tries to end the call and pretend to solve my issue-ish) but I'm pretty sure they just gave me an answer that I will just believe real quick, etc. They obviously don't know/have any solution(s) to this problem and only want that end-of-call 'feedback/survey' for their top-notch intense Baby Driver w/ John Wick unbelievable experience Mission Impossible 7 top secret ridiculously unheard of to hopefully Employee-of-the-Decade kind of Service that's never done before and will get a Medal of Honor & a Purple Heart medal & sticker on their license plate.🎖🥇🏅🥇🥇🎖🥇🎖*End of Rant* and Thanks in advance to whoever took the time to read this random post and an issue I been having for years on PayPal.

P.S. I definitely went off topic a bit lol but it's what I'm currently and in the past I experienced with PayPaland can't hold it in anymore. 

Regards,

- a-curious_Jimster


🤦‍♂️😔🤦‍♂️😔🤦‍♂️😞😞😞🤦‍♂️

 

 

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1 REPLY 1

Darikasten71
New Community Member
I too have the same issue with adding a new valid and fully operational cellular phone with tmobile. Trying to verify I keep getting the red pop-up saying it's not a valid number. Called customer service they tried sending code to phone and it wouldn't receive the msg. So I was told to call my mobile phone company.......stuck in a circle here
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