A unique question about Resolved Problems

90yo
Member
Member

Today, July 14, 2023, I received an E-Mail, from PAYPAL, saying I was paying $74 through Automatic billing to a company (HOWLY) that I had never heard of.  I immediately went to my PAY PAL account.  There I saw they also billed me twice on July 7 for $1.  The next day, July 8, there was a charge for $8.  Seeing this I went to the Resolution Center about the $74 charge.  I was given an 800 number to call.  I had a difficult time talking with the person.  I asked what the service did and all she could tell me was "We answer any question you want to ask".   I don't know how this Automatic Payment got authorized.  I certainly did not knowingly do it.  While we were talking I received E-Mail messages saying my $74 and $8 refund had been issued.  Nothing was said about the two $1 charges that had been made.  I won't quibble about $2.  I have tried to report this in PAYPAL Resolutions but it tells me the problem has been solved.  That is the reason I am posting here and asking:  Has anyone else had this experience.  I also wonder if PAYPAL looks into the legitimacy of such companies. 

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