Unauthorised payment

[IvySiaki]

I did not consent to any payment to Joyui co ltd or whatever nor do I know anything about them. I just want my $46.64NZD back to my card. I deleted all my cards in the past because unauthorised payments kept going out and then the minute I linked a card to my paypal account, it happens again.

[PayPal_RebeccaN]

Hi @IvySiaki, 

Thank you for your post and welcome to the PayPal Community Forum! 

I appreciate how this must be so concerning. If there has been an authorized payment on your PayPal account, I would ask you to ensure that you report this to us. Please see the following steps: How do I report potential fraud, spoof or unauthorized transactions to PayPal?

You can also contact us to have your account reviewed. 

To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

You can also contact us via Facebook PM's or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 
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