My account is suspended and i cant withdrawal my money even after the 180 days are done

Karimaziz1
Contributor
Contributor
Hello i cant withdrawal my money cuz my account is suspended, they told me to wait 180 days ti be able to withdrawal, more than 3 years are passed and i still cant withdrawal, i cant add a credit card or bank acc , please help me
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Karimaziz1 

 

You can only withdraw the funds if you receive the Paypal email citing that you are now eligible to do so, have you received that email?


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Karimaziz1
Contributor
Contributor
Yes i did I tried to link a bank acc or my cc to withdraw but i couldn't
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Karimaziz1 


If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

You can normally withdraw via any linked bank account / card already on your permanently limited account. I don't think you can add a funding source to that account.

So your best option is to contact customer services and ask them to link a card for you.
https://www.paypal.com/us/smarthelp/article/how-do-i-get-money-out-of-my-paypal-account-faq2316

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378


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