menesko unauthorised withdrawal

[Anna-Tice]

There are 2 amounts paid to Menesko UAB which I have not requested be paid. I have used the "contact" but I assume after reading some Google posts I will not get a reply. I am a senior on a very restrictive budget as I only have state aid. Please can anyone tell me what I should do? Thank you.

[PayPal_Shradha]

Hello @Anna-Tice,

Thank you for posting your concern again to the PayPal Community Forum! 

We are sorry to hear about the unrecognized transaction made from your PayPal account. To open a dispute, go to your Resolution Center and click report a problem. The resolution centre is only accessible on a web browser and currently not available in PayPal app. Refer the article for some help: How do I report an unauthorized transaction or account activity? 

You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

Hope this information is helpful for your!

Warm Regards,

Shradha

[kernowlass]

@Anna-Tice 

Check if you had a subscription set up and cancel it?
Click on the profile / settings tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''