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In the past, I verified any transaction by opening the PayPal app on my phone and authenticating via biometrics. As soon as I started the app, I was notified of the pending transaction and asked for confirmation. At some point this has stopped working. The app doesn't seem to get informed of the transaction and doesn't ask for confirmation.
This may have been since I have activated a passkey for authentication instead of username and password.
Hello @MacTaipan Welcome to the PayPal Help Community and thanks for posting here! I do understand your query about reauthenticating and verifying your account. Please get in touch with our support team to know what can be done next or to get an understanding of the possible solution to the issue raised. You can follow the link to contact our support team www.paypal.com/cshelp/article/help378 . Hope this information helps, Jyoti If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
