Link another card, we could not link this one

14carbon
Contributor
Contributor

hello I'm in Cameroon, And I have finish to create my account since few minutes, but when I want to link my PayPal account to my UBA debit card, it shows me errors like: "Right now, we're not able to complete this transaction" or "Link another card, we could not link this one"

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@14carbon 

 

You can't add a local bank account / and rarely a debit card in your country.
You can only link a visa credit card.

Also the option to receive Paypal payments is sadly not available in Cameroon.
You can only send payments for purchases funded by your (confirmed) credit card.

Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive Paypal payments.


Advice is voluntary.
Kudos / Solution appreciated.
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Viena11
Contributor
Contributor

Im also getting this error. I have a VISA debit card that was added to my account with no problems. When it expired and I tried to add the replacement card number, I get this message. Pls help.

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PayPal__Jyoti
Moderator
Moderator

Hello @Viena11         

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern on not being able to link your card to your PayPal account. Request you to kindly refer to this article www.paypal.com/cshelp/article/help405 to understand why you are unable to link your credit or debit card to your PayPal account. You can reach out to our customer support team  to know what can be done next or to get an better understanding of the possible solution to the issue raised. Please reach out to the Support Team by clicking the contact us option at the bottom of PayPal page.

Hope this information helps,
Jyoti
If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.

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Viena11
Contributor
Contributor
I already contacted support many times and they could not add the card either due to “security reasons”. What is this reason? This is just a replacement card of an old one that was added to the system and expired. It seems noone can help me and I need to add this card to withdraw my funds in USD not PHP. Pls help me.
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