Removed the card already but Paypal says "No you didn't"

capsec
Contributor
Contributor

I deleted my credit card from another account of mine and also deleted the account itself. It was a week ago, but I still cannot link the same card to this account. It says; "This card is linked to another PayPal account. Please remove the card from the other account or try a different payment method."

Please help!

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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@capsec 

 


Allow 72 hours between removing and adding + clear cookies/cache and if no luck try another browser/device OR ask customer services for help to link it?


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capsec
Contributor
Contributor

Doesn't work either. I was on chrome, trying on firefox didn't help. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@capsec 

 

Have you allowed 72 hours???


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capsec
Contributor
Contributor
yes, definately a week ago.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@capsec 

 

Yes I know but you have been trying to add the card during that time haven't you. I said leave it completely for 72 clear hours before trying to re-add to allow the system to update.


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capsec
Contributor
Contributor
Really appreciate it. I’ll try and notify what happens.
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