Unable to Link SBI Mastercard and Visa Debit Cards – Error: 'Problem Confirming Information

[satishkumar3]

"I'm trying to link my SBI Mastercard debit card, but I keep getting the error:
'We're unable to link your card right now. There seems to be a problem confirming your information with Mastercard. Try again later.'
I've also tried with two Visa cards, but none of them are working. All the cards are not linked to any other account, and my billing address matches the one on the cards.

I've double-checked the card numbers, expiry dates, and CVV details — all are correct. I’ve tried linking through both the mobile app and browser. There's enough balance in my accounts, but I still can't get any of the cards to link. Can someone help me figure out what’s causing this issue?"

[PayPal_Shradha]

Hello @satishkumar3,

Welcome to PayPal Community Forum and thank you for posting! 

We are sorry to hear that you are unable to add your bank account to PayPal. Kindly refer the help centre articles Why can't I link a bank account to my PayPal account? & How do I link a bank account to my PayPal account? to link your bank account with PayPal account.

If you face any issue while linking your bank account to PayPal account, kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

Hope this helps!

Warm Regards,
Shradha