Discogirl
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Posted on
May-02-2024
06:00 AM
Hi. I purchased an itemback in January and needed it for special occasion, so paid extra for special delivery. The company didn't dispatch the item so I queried on delivery day and they said 'item is still here and now on hold, pending on what you would like to do. I asked to cancel but they sent goods anyway. When it arrived, I asked for postage label as they didn't deliver on time. Despite chasing numerous time, they ignored. I filed dispute and paypal issued a refund. I filed under 'item not received' as tehre wasn't anything else that described situation. This was 2 months ago. I donated item to charity. Now company is in touch asking me to pay for item 2 months later. It was only £10 item, so I don't mind doing that but finding it quite cheeky now. What is paypal going to do if company gets in touch? Thanks
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kernowlass
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May-02-2024
06:44 AM
Nothing, you won the claim and its now closed.
If the company is in the UK then they have the option to file a small claims court action but would they bother for a tenner?
Advice is voluntary.
Kudos / Solution appreciated.
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kernowlass
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May-02-2024
06:44 AM
Nothing, you won the claim and its now closed.
If the company is in the UK then they have the option to file a small claims court action but would they bother for a tenner?
Advice is voluntary.
Kudos / Solution appreciated.
Discogirl
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May-05-2024
09:20 AM
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