problem with payments

[daryldixon]

why when i try to send money on paypal it try to send it from my card and i got the money my balance ? iis there any soulotions

i need a soulotion fast

[kernowlass]

@daryldixon 

Unfortunately you can't use a balance in your country, only from a linked and confirmed card.

Any funds are normally auto withdrawn from your balance to your credit visa.

[daryldixon]

ohh ok thx but i also cant withdraw my funds to my card

[kernowlass]

@daryldixon 

Have you added and confirmed a visa credit card?

If so have you set up the auto withdrawal option if not already done?

[daryldixon]

yes i did all of that

[kernowlass]

@daryldixon 

Yes but is it a visa card?

Also is it a physical and not a virtual/digital card?

Does the billing address of the card match your paypal account address?

[daryldixon]

yes its a phisical card + the same adress yes 

[PayPal_Bindu]

Hey @daryldixon 

Thanks for the confirmation! If the card is visa card and it is already confirmed, there would be no issues to withdraw the funds to your card. If there has been too many attempts in a row, sometimes our security system may decline/block certain activity if it detects any risk. I would recommend you to try again at a later date by clearing your cookies, history, cache, etc. from your browser or using a different browser/device. If the issue persists, please reach out to our Support Team to look into this further.

Thanks for the help here @kernowlass!

Hope this works, have a great day!

Bindu

[daryldixon]

i did i still got the same probleme i waited for 5 days now

[kernowlass]

@daryldixon 

Then do what the moderator advised you to do?