FOCALPRICE FRAUD!!!!

[alohasarahsd26]

Just thought I'd let everyone know! FocalPrice is a fraudulent company! I bought a tablet and even tho I have shown them my receipt form paypal they refuse to send me the tablet because supposedly the item was unpaid for! BS I showed them the repeat with he order id on it and everything and they are still telling it's unpaid! So disgusted!

[profdata]

Did you file a  dispute with Paypal and escalate it to a claim.

You have up to 45 days from the date of the payment to file a paypal dispute.

Paypal does very little till is escalated to a claim. 

You have up to 20 days from filing the dispute to escalate it to a claim.

Don't let the deadlines pass.

[paul21701]

I tried to place an order during a "seckill" sale at FocalPrice on 6/16/13.  The order didn't go through.  FocalPrice put a message for me on the "my message" section of the "my account" area of their website.  They said a "bug" had prevented the order from going through, and they offered me that same great price again.  I sent the money-- over $100-- to their Gmail account via PayPal on 6/26.

FocalPrice says they can't find the payment.  PayPal assures me it was sent.  I cut & paste, so I definitely didn't transpose any characters in the transaction ID.  FocalPrice hasn't responded at all over the past 2 days.  

I'm hoping all of this is just unlucky: Someone at FocalPrice was having a rough day, and simply couldn't locate the transaction ID, and now they're slow to respond due to high volume.  I've placed 4 much smaller orders with them in the past without problems.  The situation will become clearer pretty quickly.  I'll update this forum as things progress.      

[paul21701]

UPDATE:  It took about 48 hours, but I got a message saying the funds were located and the order was being processed.  I ordered a single item-- an in-stock android phone-- so it will probably ship pretty quickly.  My thanks to Miao.Wang of the Service Team.

They'll send me an email when my order ships.  I'll update this forum.