Refund not even showing in my pending transactions

Joceline1
Contributor
Contributor

I had a refund issued by a vendor 5 days ago and the transaction does not even appear in my pending transactions in my PayPal Account. It's getting me worried. I originally paid with my credit card. Vendor has sent me proof of his transactions but no transaction showing on my PayPal account.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Go to your original payment transaction to see if a refund was processed. If so then it will go back to your card, not your PayPal acct.


Kudos & Solved are greatly appreciated. 🙂

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Joceline1
Contributor
Contributor

Thank you but the thimg is it does not show on my PayPal at all

 

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Go to your original payment transaction to see if a refund was processed. If so then it will go back to your card, not your PayPal acct.


Kudos & Solved are greatly appreciated. 🙂
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Joceline1
Contributor
Contributor

I did that and saw at the top of the invoice the mention «partially refunded«.

It does not show any amount but at least it shows me that there is activity.

Do you know if it can take very long for the refund to be proceeded on my credit card. It's been 6 days.

 

Thank you so much. I was getting worried because it's over 1200$

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