You've reached a usage milestone, as you've used your PayPal balance

[buyxonline]

Hello

My brother and I registered a business in South Africa. A simple entity, under which we could trade, mostly for freelancing. 

This business is not actively trading, we don't have a premises, and we don't have many expenses. It's just a business that we would use to freelance under

Until now I have used PayPal for my clients to pay me. The reason for this is it is the only way to get paid by overseas clients, and in some way bring that money into a South African bank account. A bank here First National Bank, allows you to withdraw funds from PayPal. It takes 7 days, and is costly, but we have limited options over here.

A few days ago, I was paid by a client, and I wanted to transfer the funds to South Africa. I couldn't. Paypal gave me this message:

You've reached a usage milestone, as you've used your PayPal balance to send payments exceeding regulatory limit in a year.

It asked me to supply them with information.

I chose the option that the account is linked to abusiness account, and proceeded to answer all the qeuestions, supply proof of company registration, asked my brother for a copy of his drivers, and submitted everything.

Since then, I have been trapped in a never ending loop where I would be asked to supply a business address, this has happened about 7 times now, each time I try to submit something different to try and get them to accept it.

At this stage I am not sure what to do or who to ask for help.

I have money in that account, that I desparately need. Money that I earned, and that PayPal, got their share of already.

I would appreciate some advice on how to settle this. To be honest, I don't think I want to use Paypal anymore. 

My reasons are. 

1. PayPal could have let me know that I am approaching this regulatory limit

2. It's so incredibly difficult to speak to a human at paypal

3. I am unsure of what they want from me

4. When your account is limited like this it's asif no one cares

5. The stress in getting this resolved is not something I appreciate or tolerate from anyone or business entity

Thank you for assisting me

[DPCreations]

 Do some research to find out information about the financial regulatory limit.  Once you determine the basis for that regulation you will be able to determine how to reponde.  You will need to satsify the regulatory requirement.

[buyxonline]

Thank you for taking the time to try and help me. I feel it worth noting that your answer was not helpful at all. My reasons are, that your answer is basically saying I should Google it, which is not helpful. But like I said, thank you for trying in anycase

[DPCreations]

I have no idea about the regulatory requirements in your country.

You haven't provided sufficient detials.

Based on your post, it appears that you had no clue, so the most helpful response is to give you a clue where to look for an answer.

If you don't want to do any research to improve your knowledge base, there isn't much more to add.

[buyxonline]

Listen, you are being a bit rude okay. So just keep your attitude in check.
I am telling you, as the poster of this question, that your answer was unhelpful. Now stop arguing with me, and perhaps try to be more helpful next time.

[DPCreations]

@buyxonline

Based on my record, it seems that you are the rude one.  It's OK with me if you don't want help.

[buyxonline]

I simply said, that your answer was not helpful, and then, you went off on me, telling me "I had no clue". Plus look at you carrying on here. Hijacking my post. Truthfully, I wish I could delete your answers here, because they are not helpful, sorry to say

[Whac-A-Mole]

Paypal spans 205 countries,unfortunately it does not disclose how it deals with local law and regulation ,you are right,if it is local regulation of how much you can transfer out of Paypal,it should say so when you sign up.

you may want to apporach your bank if there is a local law in regards to money transfer.

you can try emailing Paypal via twitter or facebook ,if it has a customer service office in Africa,you can call them.

I know they haev customer service in Germany,Singapore,US,Canada.

[Whac-A-Mole]

http://thetechieguy.com/3-mandatory-rules-for-south-african-paypal-users/

[buyxonline]

Thank you for the link sumiko, I will try to call PayPal tomorrow, and speak to someone there, maybe that could clear up some questions, Thanks for helping