How do i cancel a bid/purchase mistake?

used2b
Contributor
Contributor

I need help. I bid on an item in the last minute of the auction, then realized that the item that I was bidding on was not what i needed. Unfortunately I won the bid, and now i need to reverse the transaction before the seller ships to me. There were other bidders and I was only $1.00 higher than the previous bidder. I emailed the seller as soon as the auction ended, but he/she has not responded to my request for reversal. is there such a thing as "buyer remorse" for us stupid bidders that make error judgements?

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7 REPLIES 7

minty1
Advisor
Advisor

Hi used2b

 

Is this an ebay auction?

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used2b
Contributor
Contributor

yes, this was an ebay auction this morning

 

chris

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minty1
Advisor
Advisor

Have you tried clicking "customer support"  top of ebay pageand entering "cancel a purchase" in the search boxes?

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used2b
Contributor
Contributor

Yes, I did that too. As of this time 11:10 Pacific time, the seller has not responded

Chris

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minty1
Advisor
Advisor

You will just have to wait for the seller to respond

A purchase is considered a contract so really you are obliged to pay for it

 

They might open a payment not received dispute if you dont pay and an unpaid item will be recorded on your account

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used2b
Contributor
Contributor

Thanks for the advice,

 

The seller finally got back to me and cancelled/refunded the transaction. She was very helpfull!

 

Thanks,

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minty1
Advisor
Advisor

Ok glad you're sorted and thx for updatingSmiley Wink

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