Paypal Asking for Credit Card Information on Purchase

Fulminous
New Community Member

I got Paypal some time ago for online purchases and do not currently own a Credit card.

 

For some time now I would purchase an item online through paypal and only be required to log in, Paypal would automatically withdraw the required payement from my savings account and the transaction would be completed in an instant. This is how paypal was set up when I first created the account.

 

Now, When I try to make an online purchase, through steam or the league of legends client for example, I would log in get an error:

 

"To complete this payment, add a debit or credit card to your PayPal account. Your card will not be charged unless the transaction amount exceeds your balance."

 

With: "Add a new credit card" right beneath it asking for credit card information.

 

 The only thing that has changed in some time is that the bank issued me a new debit card. Is there a way to set paypal to the way it functioned before?

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2 REPLIES 2

wtffor
New Community Member

I am having the exact same problem. I was using my PayPal just fine with my confirmed bank account, mainly on Xbox Live. Suddenly, last week, it stopped working. I can't purchase anything on Xbox Live anymore and it asks me for a Credit Card when I try to renew my Netflix membership, which was auto-renewing through my bank account for months before this just fine. I searched for answers to this problem for awhile and didn't find jack.

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nakita25
New Community Member

I am having the same problem too. My checking account has been verified, I have a gredit card registered too yet when I want to pay for something my credit card gets charged first before my checking account. My checking account is listed as primary so I dont understand the problem. Any answers???

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