Telephone Number appearing on customer credit card statement

The_Business_B
Contributor
Contributor

After searching the help files, reviewing my account information and staying on hold for 34 minutes to speak with the product & site support services of Pay Pal, I still have no idea why my customer credit card statements read as follows

 

POURLAPARTY 5148659023 QC

 

all I want it to show is

 

POURLAPARTY.COM

 

Where is the rest of the information being pulled from & how can I remove it?

 

 

 

 

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2 REPLIES 2

snowshoe
Frequent Advisor
Frequent Advisor

I know Business Accounts have this in their Profile Settings, what type of account do you have?

 

 

Check your Account Profile:

 

Login to your Account

Click on the Profile Link

Click on My Selling Tools

Look for Selling Online

You should see "Credit card statement name"

Click on Update

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The_Business_B
Contributor
Contributor

I have a business account which is using Pay Pal Pro. I get to the part of the profile but do not find any selling options...

 

Found it... under Payment receiving preferences..credit card stmnt name.. but the phone number is not there! ....

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