Pending Payment?

BryanSy
Contributor
Contributor

So I've tried purchasing something online through my bank account, the price was 22 Euros. I'm in Canadian currency.

When I tried to purchase the item it put my payment on pending, I tried reading up on this but it's not helping me at all. Nobody explains how the seller can accept the pending payment or even cancel it. Although I did read somewhere you just have to wait for 21 days, I do want to know how the seller can accept my pending payment. 

Login to Me Too
2 REPLIES 2

Jessika23
New Community Member
SIGH. I have this too and can find no answers!
Login to Me Too

PayPal_Rich
Moderator
Moderator

Hello BryanSy and Jessika23,

 

I'm glad that you both decided to reach out to the Community for assistance with this issue. I don't know what happened but it is very likely that the seller needs to adjust their payment receiving preferences to allow for the receipt of different currencies.

 

The following link should contain the necessary information. You should forward this to the seller so that they can double check their preferences: https://goo.gl/iFxMMX.


- PayPal_Rich

As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.