indiegogo payment can't be completed.

Phydur
Contributor
Contributor

i'm trying  to back a project on indiegogo, but everytime i try to complete the transaction i get the error "your payment can't be completed. Please return to the participating website and try again." wich sends me back to the first page. anyone know what i can do to resolve this? i've tried a different card, i tried getting verified. and i've tried several times at different times.

 

it just keeps sending me back to this page: https://www.indiegogo.com/projects/crosscode/contributions/10206158/pay

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2 REPLIES 2

Phydur
Contributor
Contributor

well i still dont know what the problem was, but by using a different browser and not logging in, i was able to complete the transaction.

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LissaBT
New Community Member

I was having this exact same problem and this fix totally worked!
My account is verfied, i have no clue what the problem was, i emailed tech support and they were super unhelpful, but completing the transaction without logging into either Indiegogo or Paypal worked perfectly.
This makes so little sense. Go figure.

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