Bought Steam DL, want refund

Laserscottman
New Community Member

Recent Help Requests > HT-59B9-2635-BQ8N

Transaction ID: removed
Payment Method: PayPal
Purchased: Jul 1, 2017 @ 11:44pm
Sniper Elite 4 - $29.99
Subtotal $59.99
Discount -$30.00 ( -50%)
Total $29.99

Game looked good; bought a digital download overnight. Tried to play it, and realized the keybd could not be remapped to my needs.  Game locked up in a simple place at the beginning. I requested my money back, and was ignored.  There is no phone # to talk to them. Imagine that-- No # to talk to PayPal was found either.  I want to explain that they ignored my refund--which fell WITHIN the requirements to do so.  I want my money back, but PayPal just said I can't have it and that the dispute was found in favor of the seller BULL!!!  I want to talk to a rep and tell the truth that VAlve software is ripping me off.  I am NOT a kid--63yrs old.  I do NOT lie or steal.  I need a representative to contact me.  Thank you.

Login to Me Too
1 REPLY 1

DPCreations
Frequent Advisor
Frequent Advisor

My guess is that you filed a dispute for not as described, is that correct?

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.