Can't buy $20 EShop card after buying a $50 one

DxShadow
Contributor
Contributor
I get the "Sorry, we can't complete your purchase at this time" message after trying to buy a $20 EShop card (right after buying a $50 dollars one) and i have enough funds on my account to buy it. Anyone knows how to fix this?
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DxShadow
Contributor
Contributor
Okay, after trying at least 50 times it finally worked, so if anyone has this problem, just keep trying and the payment will eventually go through.

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7 REPLIES 7

DPCreations
Frequent Advisor
Frequent Advisor

Probably a security or risk issue.  You would need to contact the seller for more information or contact PayPal cusotmer service.  Neither company is likely to disclose their security and risk models, though.

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DxShadow
Contributor
Contributor
The thing is, i'm trying to buy from www.paypal-gifts.com which is PayPal's digital store. So that means they consider their own site a menace? Doesn't make any sense if you ask me...
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DPCreations
Frequent Advisor
Frequent Advisor

It does make sense; doing 2 transactions close toether can raise risk issues.

Even with credit cards, it can be an issue of your duplicate a service for a second payment the same day.

There may be other issues; I suspect it has a lot more to do then just your fund balance.

 

Here's what I found on the site:

6.  Can I buy multiple gift cards in one transaction?

No, you can buy only one gift card per transaction. You may make repeat purchases but limits may apply to the amount and number of gift cards you can buy.

 

PayPal can limit the number of gift cards you can buy.  No explanation would be required by PayPal.

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DxShadow
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Contributor
So do i need to wait 24 hours to make another purchase ?
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DPCreations
Frequent Advisor
Frequent Advisor

I have no idea; the comment was only an example of what could happen, even with a credit card.

 

PayPal has a right to limit the number of cards purchased.  If you need specific informaion, just phone PayPal customer service and ask.  Click on the "contact" link at the bottom of the page for options.

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DxShadow
Contributor
Contributor
Just found this on here *So yesterday I have tried a couple of other things, like I tried to remove the v.c.c (verified credit card) and add it again, however it did not work. So I decided to wait until 24 hrs passed along and tried to send money after that. It did work, so I guess we just have to stay calm but it is definitely worth calling paypal customer service to listen to their advice. All the best and happy buying everyone. By the way thank you all of you for the great help and advice.*
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Solved

DxShadow
Contributor
Contributor
Okay, after trying at least 50 times it finally worked, so if anyone has this problem, just keep trying and the payment will eventually go through.
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