Checkout qauestion

Temp20201216t
Contributor
Contributor

Just before authorizing PayPal to pay for an item, there was "Insurance not offered."  What is this.  I have never seen it on any of the statements before.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

That doesn't seem too out of the ordinary.  It shouldn't negate your PayPal purchase protection or eBay Money Back Guarantee.  The seller just didn't offer you insurance.  If you want insurance, contact the seller about adding it to the invoice before sending payment.


Kudos & Solved are greatly appreciated. 🙂

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7 REPLIES 7

DPCreations
Frequent Advisor
Frequent Advisor

What store?

What product?

Does the merchant offer some kind of insurance?

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Temp20201216t
Contributor
Contributor

eBay seller.  I paid for item plus shipping.  This was in the sub-total portion.

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

That doesn't seem too out of the ordinary.  It shouldn't negate your PayPal purchase protection or eBay Money Back Guarantee.  The seller just didn't offer you insurance.  If you want insurance, contact the seller about adding it to the invoice before sending payment.


Kudos & Solved are greatly appreciated. 🙂
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Temp20201216t
Contributor
Contributor

Thank you!!!

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

You're welcome! Smiley Happy


Kudos & Solved are greatly appreciated. 🙂
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Where are you seeing this?  After logging into PayPal to complete payment?  Or are you looking at a PayPal invoice?


Kudos & Solved are greatly appreciated. 🙂
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Temp20201216t
Contributor
Contributor

After logging in to make payment.

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