Green Dot Bank Account Added & Unauthorized Transfer

[AnnieGW515]

All of a sudden Green Dot Bank shows up in my bank account list ... I NEVER added it, don't even know who they are! Account was 'unconfirmed' since the 2 discreet deposits were never verified! Then an unauthorized transfer takes place for all of my PayPal balance, leaving only the remaining cents. Really, how can Paypal transfer money to an 'unconfirmed' account? Seems like if they wanted to protect their customers, accounts need to be confirmed prior to any transfers, especially some random prepaid card (from what I am now learning regarding who they are and a possible scam!).

I have already reported this issue in Paypal's Resolution Center, changed all log-ins and of course, removed the unauthorized account. I see the dispute is still open but just curious...

1. Do you get any emails from Paypal on this issue/case? (Have not received any yet.)

2. How long does it take for dispute resolution?

3. Is there any hope on getting my funds back?

Thanks!

[snowshoe]

As this is a member to member help group, unfortunately no one here has customer support capabilities.  When you report an incident, PayPal will contact you is they need additional info or let you know what their course of action is.  As for time - each scenario is different - can be between 1 and 2 weeks.  As for hope - again each scenario is different.

[johannaali]

The same exact thing happended to me today!  SO **bleep**!  I saw an email stating I requested a bank transfer, which I did not. Then I get another email saying I turned off my mobile notifications! 

[AnnieGW515]

DITTO ... Exactly the same thing!

[Tarhilsgirl]

I just had the exact same thing happen this past weekend!! Reporting!!

[muhawk83]

I had the same thing happen, but not with the disabled notifications. Luckily, I work 3rd shift and I caught the whole thing happening within about 2 and a half hours. I can't believe people do this. They're stealing from people who need the money just as bad as they do.

[ribgirl87]

Same thing just happened to me and I am freaking out.  Sunday 9/21 I got an email confirming a money transfer to a green dot account.  Filed a dispute in the resolution center right away and I am hoping that the transfer doesn't go through!  I hope this is resolved for all of us.  

[sirnonz]

Same thing happened to me, they added a green dot account without my knowledge and transfered all my money out leaving the change. it's been 6 days and no refund yet. 

[Yangrt]

Dang! 75 dollar was transferred to a green dot bank account at the same date.

[AnnieGW515]

I opened a case, took about 10 days, but got a full refund! Suggest you all do the same ... Good luck!