receipt for goods and services payment

A-Story
New Community Member

A payment I sent for goods and services is not showing in my activity. How do I find out what's going on if recipient says they have not received the payment ?

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4 REPLIES 4

DPCreations
Frequent Advisor
Frequent Advisor

What did you actually do to send the payment?  Perhaps you made some mistakes so you need to figure exactly what you did and how you did it.

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A-Story
New Community Member

Went through all the prompts for goods and servies. Recipient email  and amount and send

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DPCreations
Frequent Advisor
Frequent Advisor

And there is no transaction record showing on your PayPal summary or activity page?

 

You may need to phone PayPal customer service for help.  Click on the "contact" link at the bottom of the page for options.

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A-Story
New Community Member

correct, thank you

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