How to make a purchase from www.musiciansfriend.com over the telephone using PayPal Credit.

[luckyvic]

I am trying to make a purchase from www.musiciansfriend.com using PayPal Credit. They offer price matches but only over the telephone, not online. Any advice how I make this purchase?

Thanks in advance.

[luckyvic]

This so frustrating. I just called 877.429.6677 and spoke to Issac (ext.3092) and he cannot find the lower price at amazon.com that was for $115.00 that Jake (ext 2967) had price matched to me.

There is one for $114.00 but the seller is not an authorized dealer, http://www.amazon.com/dp/B00MIXF2RS/ref=dra_a_rv_ff_fx_xx_P2000_1000?tag=dradisplay-20&ascsubtag=30b...

I will just have to return the item back Musician's Friend.

I've been a long-time customer since the 80's catalog days.

[GearHead-MF]

I am reaching out to Jake for you to see if we can resolve this. In the meantime can you please direct message me or email us at gearheads @ musiciansfriend.com with your order details? I'd like to help however possible, thank you!

[luckyvic]

Your order #S23484292 has shipped! Please see the order summary below for tracking information.

• Your order may arrive in multiple shipments; you will not be charged extra.
• Shipping charges for the entire order are billed on the first shipment.
• Packages shipped during weekend hours (Friday afternoon through Sunday evening) will not arrive to the UPS sort facilities until Monday.

Thank you for shopping with us!

Sincerely,
Musician's Friend Customer Service

Order Summary Qty Description Tracking Ship Method 1.00 TASCAM US-2x2 USB Audio Interface Regular: J13885 03 Tracking number(s): Ground   We transport ground-ship packages directly to regional UPS hubs. This reduces handling and improves shipping time by up to 24 hours. It's also why you may notice a 24-36 hour delay in finding your tracking on the UPS website. Rest assured that your package is on its way.

[luckyvic]

I got a telephone message from Jake on Friday, the 20th. He said was going to give me the price match difference that he orginally offered me. As of yet, I have not seen refund credit to my PayPal Credit.

The item is set to arrive Monday, the 22nd. I will be out of town starting Monday and be back home on Friday. Someone will be here to receive the item.

[GearHead-MF]

I checked on your order and I show the price match was done. I am working on having your refund sent back to PayPal, this should be done within the next 24 hours. Sorry for the delay! Please let me know if there's anything else I can help you with.

[luckyvic]

The price match is for $115.00, why am I seeing $144.41?

Order #:

• mf114178565
• Order Date:
• 5/19/2016
• Ship To:
• 1134 W WALWORTH AVE 

• Subtotal:
• $115.00
• Shipping:
• $0.00
• Tax:
• $0.00
• Order Total:
• $144.41

Payment Date   Paypal on 5/19/2016 $149.99

• Payment Total:
• $144.41

[GearHead-MF]

That was the order total before the price match was done. The difference is being refunded back to you. Sorry for the confusion!

[luckyvic]

OK, got it. Thank you so very much for all your help. Please make sure that Jake (ext. 2967) gets the sales clerk of the month award!!

[GearHead-MF]

I was happy to help and I will definitely make sure Jake gets credit for taking care of you. Feel free to reach out to us if you need anything else in the future.