Paypal Here - won't log in

freedomtorun
New Community Member

Paypal Here won't log in on my Samsung Galaxy s3 mini.

 

I have checked the minimum spec for the phone.

 

I have tried logging in with my email address or with my mobile PIN

 

I just get 'Login failed. Please try again.'

 

This is very frustrating.

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

You may want to try contacting Tech Support:

https://ppmts.custhelp.com/app/home

 

Note, you have to setup an account first, then you can submit and track your question.

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toneeedotcom
New Community Member

That link has an SSL error that browsers are blocking.

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KenSanDiego
Contributor
Contributor

I had the same issue and clearing the PayPal Here program cache fixed the problem (android)

 

Close all apps
Go to Settings>Application Manager>PayPal Here and look for 'clear cache' (NOT 'clear data')
Press the clear cache button, exit settings, then open PayPal Here app. Worked for me!

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