i bought a virtual good on ebay and after a long exchange the seller said he no longer had the item and will not be able to send it. I asked for a refund and he told me to open a dispute on paypal and he will send me the refund immediately. however, after opening a dispute the seller decided to escalate the case to paypal and lied and said he sent the product and is leaving it up to paypal to decide whether i get a refund or not. i am worried that paypal wont see the ebay messages that clearly state he never sent the product and that he is now trying to scam me. furthermore after i purchased this item another ebay user bought the same product i did. he left a negative feedback stating he also had been scammed. will paypal also see this?? i tried submitting screenshots of the messages proving he is a liar but i cannot find where to upload them. someone please help. thank you
the last two messages he sent me beforei opened the dispute were "i have a problem with my collaborator, if you want a refund go to the resolution center and open a paypal dispute now" and "open a dispute and i give you refund and close dispute immediately" after this i opened the dispute and then he escalated it, i tried messaging him back and now he wont respond. is this enough evidence to win the dispute in your opinion? thank you
