I messed up the email and credit card

cmulz123
New Community Member

So when I signed up for paypal, I accidentally combined my Aol and Gmail accounts and registered with an email address that doesn't exist. After signing up, I didn't realize I used the wrong email until after I tried signing in again. Now the problem is, I added my credit card to this account and now I registered with the correct email address but it won't let me put in my credit card because it's already registered. I can't get into the previous account with the wrong email so I can't take the card off. Is there anything that I can do to somehow delete the card or just delete the account in general? Please Help

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@cmulz123

 

Contact customer services direct and ask them to remove the card from your old account.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_AdamD
Moderator
Moderator

Hi cmulz123 -

 

Thanks for reaching out to us here. I am sorry to hear that you are having issues with this. This is something that we would have to take a look into your account regarding. You can either find a number to contact us at by logging into your account and clicking "Contact Us" at the bottom of any of our pages. Feel free to reach out to us through Facebook or Twitter as well. We would be happy to take a look into this for you.

- Adam
 

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