iOS app language

noisedamaged
Contributor
Contributor

My iOS PayPal app is in Spanish and there doesn't seem to be anywhere to change it back to English. I have an intermediate understanding of Spanish and am able to navigate the settings in the app enough to see that there does not appear to be a language choice section.

 

My account settings are set to English so I'm not sure what has set the app to Spanish. I was in a Spanish speaking country for a couple months recently so maybe that triggered the change. Is there any way to manually change it or am I going to have to delete the app and reinstall on an English speaking IP address?

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55 REPLIES 55

datdude
Member
Member

Are you freaking kidding? Just cause I'm in the Middle East right now, does not mean I automatically read/write arabic. Man I hate it when these "smart" apps detect what language I speak! How about I choose for myself? Ridiculous. The only iPhone language in my settings is English, and yet, the entire Paypal app is in Arabic. Brilliant! Thanks guys! 

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trexdrew
Contributor
Contributor
I just updated my phone software to iOS 9 and I get a message someone bought something of mine on eBay so I go to transfer the money and my PayPal is in Chinese! I try uninstalling and reinstalling it but the bug still happens! Help! Oddly I've studied Chinese a few years but I'm no where near good enough to have my PayPal in it and actually function!
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VIPexclusoves
Contributor
Contributor
The same thing happened to me. I'm on the phone with PayPal merchant services now Amt solutions?
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trexdrew
Contributor
Contributor
Nope haven't gotten anyone telling me anything at all if you get it fixed let me know here
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revdrbref
New Community Member
same here! nothing! we pay, pal! let us know Silvous Plate Monsieur mobn deui
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noisedamaged
Contributor
Contributor

It appears that PayPal is automatically choosing the first language listed in Language Settings in iOS that is NOT English. This is a bug. It should choose the prefered language first and default to the other language(s) if there is not support for the first language. Something in iOS 9 has cause the PayPal app to ignore English in parts of the app (when logged in) if any other language is listed.

 

What are the chances of a bug fix for this for those of us who want to keep multiple language support in our setting but have a preffered language?

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patsac
New Community Member

Yup, totally broken in IOS9... 

 

I tried adding other versions of English (Canada, UK, etc) to see if they would work in the "2nd" preferred language position, but none of them do. Deleting all preferred languages from Settings is the only solution, which kind of sucks if you use apps that need other languages....

 

Needs a fix!!!

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giglio6973
New Community Member

I've just installed Paypal apps: it's in German.

German is not on my prefrred languages list (preferred language is Englis, then French and Italian)

I live in Switzerland.

but i dont speak at all German

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KiwiClaire
Contributor
Contributor

Changng IOS language settings has NOT fixed the bug for me either. Mine is in French even though I removed French on phone settings. PayPal there are several forums on this. Please fix bug. 

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AlbertL
New Community Member

I have the same issue on the new iPhone 6S Plus. I talked to Tech Support from Paypal on the phone and he said it is a known issue that they are trying to fixed.

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