"Invalid address" error when signing up

Rossana59
Contributor
Contributor

I am trying to create another paypal account because I share my life between Italy and USA.

When I enter my usa address, format ''99-99 (or 99 99) XXrd street (or st)'' paypal tells me it is invalid. 

I tried a lot of combination but always failed.

Can someone help me?

Thank you in advance

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4 REPLIES 4

lilianawood
Contributor
Contributor
Make sure the address is formatted like this Street name St. City, ST (state) 89139 (zipcode) For example: Mcdonalds 123 Rainbow St. Las Vegas, NV 89139
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Rossana59
Contributor
Contributor

Thanks for you suggestion, but it does not work 😞

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sandypurins
Advisor
Advisor

Rossana59 wrote:
When I enter my usa address, format ''99-99 (or 99 99) XXrd street (or st)'' paypal tells me it is invalid. 


 

@Rossana59

 

I don't think I've ever encountered a US street address that has "99-99" or "99 99" in front of the street name. Are you actually getting mail delivered to the address?

 

Go to the USPS zip code look up page to find the correct address formatting...

 

https://tools.usps.com/go/ZipLookupAction_input

 

Keep in mind that the address needs to match your US credit card or US bank account address.

 

-Sandy

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Rossana59
Contributor
Contributor

Actually it is the correct address, Queens, NY, and it is the same of the bank account.

But we solved the problem with a work around (paypal assistant helps us in doing so).

Thanks al lot to all of you

Ciao

Rossana

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